Business Process Optimization

Transformative Analytics for Business Process Optimization

Leverage Teramind’s Behavioral Data Platform for Your Transformation Initiatives

Streamline financial workflows & maximize operational efficiency.

Advanced platform delivers comprehensive process analysis, compliance monitoring, and automated task management to transform your financial operations.

Map end-to-end financial processes like order-to-cash or procure-to-pay
Identify bottlenecks, redundancies, and compliance risks
Streamline approval workflows and automate routine tasks

Teramind Features Powering BPO

In-app Field Parsing

Use a field within an application to track files as they pass from one user to another, identifying steps and changes along the way.

Website & Application Monitoring

47% of employees struggle to find what they need to perform their jobs (Gartner). Track process issues and pinpoint poor UI in business applications that are slowing your teams down.

Screen Recording with Historical Playback

Self-recorded steps are often incomplete at best, especially since every user is different. Watching historical playback allows you to see and record every step clearly, even those which are subconscious or overlooked.

Advanced Behaviour Analytics

Fuel Comprehensive Behaviour Analysis with Teramind’s Unparalleled Features

OMNI: What will you uncover?

OMNI is Teramind’s new rapid interface, an AI-powered alert system that shows you more of what you want to see – and less of what you don’t.

Quickly understand your most pressing alerts with a prioritized news-style feed. Launch an investigation in seconds with the click of a button.

Website & Application Monitoring

Easily enforce which applications or websites are used, who can use them – and how.

Instant Messaging Monitoring

Understand how your teams use IM to accomplish work, mapping relationships to see how peers support each other…or when messaging crosses the line of policies.

Time-Stamped Screen Recordings

Get immediate context – and irrefutable evidence – by replaying the moments leading up to and immediately after any incident.

Smart Rules & Automated Responses

Auto-enforce compliance by setting playbook responses to high-risk user actions, like downloading, uploading, emailing or printing sensitive data. (Includes USB use)

Keystroke Logging

Track and log every employee keystroke, creating searchable, indexed content that can either trigger alerts – or help in the event of an investigation.

Optical Character Recognition

Detect unusually long view times of sensitive content on a user’s screen, including screenshots, meeting sharing – and much more – with Teramind’s OCR capability.

Behaviour Data Telemetry

Leveraging AI to perform routine tasks is the next big efficiency shift in business.

Step One

Map Your Processes – all of them

Teramind UBA helps you build granular, accurate documentation – down to the minutia – giving you complete user Behavior Data Telemetry. Collect the data you need to fuel business planning, automation, and efficiency transformation.

Document every user action
Uncover hidden steps
Track whole departments
Define routine processes
Prep for next-gen efficiency

Step Two

Build The Project Plan

Our experts will help you design the right behaviour data collection profiles for any department you want to optimize. Then we’ll walk you through implementation – every step of the way.

Collaborative project design
Data modelling support
AI and ML engineer guidance
Rollout and integration support

Step Three

Fuel Next-gen Efficiency Models

Use Teramind data to help you automate repeatable, scalable actions, so your people can focus on more complex tasks.

Feed your ML & AI models live data.
Use AI to solve for efficiency optimization next steps.
Use outputs to help automate routine tasks.
Shorten the time it takes your teams to do their work.

Step Four

Let your people focus on higher level tasks.

Once you’ve automated the basics, you can redirect your people to do the fun stuff ….and everything else you’ve had on backlog for years…

Take on new workloads
Build out new services
Better support clients

Data Enrichment

Teramind Data Enrichment + AI gives you a clear picture of employees’ online behaviors that could put your organization – or even your people – at risk.

Teramind Features Powering Data Enrichment

External Data Sources

Digital media and advertising companies have amassed online behavior data for nearly everyone who uses the internet. Teramind Data Enrichment incorporates data insights from numerous sources unavailable to most employers.

Internal Data Sources

Data Enrichment provides additional insights gained through Teramind’s proprietary, pseudonymized user data to help you compare a user’s behavior with others who are in similar roles or personas.

Teramind AI Engine

Leveraging Teramind’s powerful AI engine that our researchers have trained on massive user datasets, our solution aggregates, correlates, and derives rapid insights, saving you hours or even weeks of analysis.

Website & Application Monitoring

With Teramind’s website and application monitoring capabilities, Teramind can correlate any user trends that may connect at-work and online behaviors for deeper insight.

Optical Character Recognition

If Data Enrichment produces insights on key words or datasets you need to monitor during the workday, OCR can help you scan, track, and create searchable content from what appears on a user’s screen.

Keystroke Logging

Track and log every employee keystroke, creating searchable, indexed content for your security team to analyze and deduce.